A 99.9% Server Uptime
The main benefit of establishing your own web hosting system is that you do not have to worry about compatibility – you configure a particular set of software tools in such a way as to be compatible with a particular set of hardware elements. The result is something significantly more steady and reliable, as there are less possible risks of failure. We have set up our cloud hosting system using tried and trusted hardware elements in addition to a heavily tweaked version of SELinux so as to set up a really risk–free environment for your own websites.
Because of this, with each of our web hosting plans packages we offer you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
If you would like to offer a top–quality web hosting service, you can scarcely rely on the default network configuration in a datacenter. We’ve built our own custom network so as to ensure a lightning–fast connection speed with the rest of the world.
And because of this, regardless of which data centers you pick: our datacenter in the USA, our datacenter in the United Kingdom, in our data center Finland, in our datacenter in Eastern Europe or our datacenter in Australia, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee applies to all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it is your cash on the line, you can’t feel really secure. That’s the reason why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In the event that you do not feel happy with our web hosting service or if you have to get a bit more powerful web hosting solution, such as a VPS hosting plans or a dedicated web hosting plans – you will get a full refund, without any secret costs or return taxes.
24/7 Technical Support
We’ve cautiously picked each single member of our 24x7 support department so that we can provide the best possible client support you can possibly get. Each one of our technical support engineers has lots of years of experience working with web hosting accounts behind his back, hence they know very well what they are doing. Plus, they are available to you 24/7 – you will be able to reach them at any moment and they will respond back to you ASAP.
Their average support ticket response time is under twenty minutes, whereas with other web hosting providers you are forced to wait for days. And we also offer a 1–hour response time guarantee. Regardless of what happens, your enquiries will be replied to in less than an hour.