1 hour ticket response
JaxHost Website Hosting’s team of tech support engineers is specialized in supplying swift answers to all your queries. We’ll review your support ticket immediately after it’s been delivered and will reply with a solution to the problem within maximum one hour after the ticket submission. In reality, our average ticket response time is twenty minutes.
A First–Rate Client Care Service
Our tech support team representatives possess immense experience in the web hosting plans realm and are proficient enough to deliver a quick answer to your problem. If, however, the situation at hand is not within the competence of a client support engineer, the tech support ticket will be sent to a programmer or administrator for further investigation.
An Easy–to–Navigate Help Section
In the Hosting Control Panel you can find an easy–to–navigate Help section where you can get quick suggestions on how you can use our web hosting services. You can see the answers to your queries in our F.A.Q. repository, see more details in the web hosting account management articles or check the instructional video tutorials.
