Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Answer Guarantee

  • Our crew of technicians will do their best to respond to your assistance needs within approximately 1 hour. If, however, the problem you have come across requires aid from our Admin =Dept,= we are going to address the ticket to the person on duty and will write a reply to inform you.

  • Top quality support service

  • Top–quality Client Assistance Service

  • We will be on line for you 24x7 to supply advices and tech support as well as to help you with any trouble that you might have as you are maintaining your virtual server. We are able to help you with all installed in advance programs, plus your Operating System, server admin panel (depending on the VPS type) and the Hosting Control Panel produced entirely by us.

  • Intuitive help center

  • A Descriptive Help Zone

  • A complete and constantly updated collection of articles is incorporated into our in–house built Hosting Control Panel. It gives you quick tips on how to conduct all of the essential web site administration duties. The Help zone offers detailed how to article tutorials and step by step video training. You can gain access to the Help zone by hitting the Help or Video buttons in the upper right part of each Control Panel section.