Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Delivering excellent support on time is our main priority, so that we backup each web hosting plans plan with a one hour ticket reply guarantee. The moment you present a ticket or send us an email, our client help support team will do all they could do to offer the most satisfactory remedy for your situation and to offer you assistance quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us whenever required. Our staff of qualified professionals will be on–line for you 24x7x365 to react to all your issues and to resolve any situation that you might have. You can open a support ticket from the JaxHost Website Hosting Hosting Control Panel or drop an email any moment. Moreover, on business days, you can phone us or make use of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • We have built–in an in depth education base into the Control Panel allowing you to get hold of handy step by step guidance at any time. Each section of the Control Panel features its own contextual support area presenting a group of how–to articles. We have also made video clips to give you a superior visual representation of precisely how to accomplish any given job.