Q: Why do I have to move my web site? What does web site migration entail?
A: The website migration service provided by JaxHost Website Hosting is totally free of cost and consists of moving all your files, databases and e–mails from your present provider to your new web hosting account with us. We will also modify all the settings necessary for your websites to be fully operational on our avant–garde cloud hosting platform.Our technicians are completely capable of moving any kind of web site. With years of practical experience in this field, they are experts in the specificities of our hosting platform, our Control Panel as well as all other commonly used Control Panels. For them, moving a custom–built app with numerous custom libraries is as easy as moving a simple WordPress weblog.
Q: How long will it take for my website to be migrated to your platform?
A: We strive to accomplish all web site migrations ASAP. Even so, we do not have a set time frame for website migrations. There are various facets that you have to take into account – the sheer size of your web site and the workload of our website migration team, etc. We constantly try to accomplish each migration in less than 48 hours. With smaller websites, our staff typically manages to finish within 24 hours.
Q: My privacy is vital to me. What information do you need?
A: Yep. We will require the name of the website that you would like us to move. We will also need a way to log in to your old web hosting account so that we can get the files pertaining to your web site.
Q: The login info for my hosting account is delicate. How can I trust you?
Q: How about downtime? Will my site be unavailable?
A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your previous hosting provider. After the migration is done, we will make certain that everything is functioning correctly and that the integrity of your data is not jeopardized before telling you that the migration is finished. After that, we will tell you how to move the domain name to your hosting account with us and how to edit your DNS resource records.
Q: Will my present web hosting provider need to provide any info/help?
A: No. Aside from your login credentials for the Control Panel, we don’t require anything. We will never contact your web hosting provider. They won’t know anything about the migration either.
Q: Which web hosting platforms do you support?
A: Yep. We support all standard Linux–based hosting platforms. We don’t support Windows–based web hosting platforms, as we don’t offer Windows hosting solutions ourselves.Additionally, we don’t support proprietary site creation and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.